Last updated: August 27, 2026
Pest Defense Shield ("we," "us," or "our") operates pestdefenceshield.com (the "Site") as a referral and information service that helps homeowners connect with participating local pest control service providers. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
When you submit a callback request or otherwise contact us through the Site, we may collect:
- Your first and last name
- Your phone number
- Your ZIP code and state
- Your preferred callback time
- Any additional information you choose to provide
We may also automatically collect limited technical information, such as browser type, device type, and general usage data, to help operate and improve the Site.
How We Use Your Information
We use the information you provide to:
- Respond to your request for information or a callback
- Where applicable, connect you with a participating local service provider who can discuss service options relevant to your request
- Communicate with you by phone or text message about your request, consistent with the consent you provide
- Operate, maintain, and improve the Site
- Comply with applicable legal obligations
How Your Information May Be Shared
Because Pest Defense Shield is a referral and information service, information you submit may be shared with one or more participating local service providers so that they can respond to your request. We may also share information with service vendors who help us operate the Site (such as hosting or communications providers), or as required by law.
We do not sell your personal information to third parties for their own independent marketing purposes without an applicable legal basis and appropriate disclosure.
Your Communication Choices
If you provide consent to receive calls or text messages, that consent is specific to the request you submit and is never a condition of using the Site or of any purchase. You may withdraw consent at any time by contacting us using the information below or by following the opt-out instructions provided in any message you receive.
Data Retention
We retain the information you provide for as long as reasonably necessary to respond to your request, maintain business records, and comply with legal obligations.
Your Choices
You may contact us at any time to ask about the information we have collected, to request corrections, or to request deletion, subject to applicable law and any legitimate business or legal retention needs.
Children's Privacy
The Site is intended for adults seeking information about residential pest control services and is not directed to children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: info@pestdefenceshield.com
Phone: (800) 555-0199